BBC FAQs | BBC Online http://faq.external.bbc.co.uk/templates/bbcfaqs/seo/rssFeed?category=bbc_online Latest BBC FAQs en-GB Sun, 26 May 2013 01:31:04 GMT http://feedvalidator.org/docs/rss2.html I’ve seen commercial advertising on the BBC website – how do I provide feedback on this or get help with issues related to the advertising? http://faq.external.bbc.co.uk/questions/bbc_online/adverts_general/?src=interstitial Tue, 20 Sep 2011 09:56:03 GMT The Voice app – Information on app and Flash game http://faq.external.bbc.co.uk/questions/bbc_online/Voice_app_game/?src=interstitial Thu, 28 Mar 2013 11:49:14 GMT How do I set bbc.co.uk as my browser's Homepage? http://faq.external.bbc.co.uk/questions/bbc_online/make_homepage/?src=interstitial Tue, 20 Sep 2011 13:01:32 GMT I am a UK user located in the UK. Why am I seeing advertising on the BBC website? http://faq.external.bbc.co.uk/questions/bbc_online/UK_adverts/?src=interstitial Fri, 16 Sep 2011 14:47:23 GMT How do I enable cookies? http://faq.external.bbc.co.uk/questions/bbc_online/cookies/?src=interstitial Mon, 13 May 2013 15:13:17 GMT I've seen inappropriate advertising on the BBC website. How do I get help with this? http://faq.external.bbc.co.uk/questions/bbc_online/inappropriate_advertising/?src=interstitial Fri, 16 Sep 2011 14:44:44 GMT I'm a UK licence fee payer currently overseas. How do I access BBC video and audio content? http://faq.external.bbc.co.uk/questions/bbc_online/overseas/?src=interstitial Fri, 27 Apr 2012 10:18:41 GMT Why am I having problems listening to BBC radio outside the UK, such as experiencing poor sound quality or the station is not working? http://faq.external.bbc.co.uk/questions/bbc_online/poor_online_radio_nonuk/?src=interstitial Tue, 21 Aug 2012 07:54:23 GMT I am visiting bbc.co.uk from outside of the UK, why can’t I see all of the UK content on the homepage? http://faq.external.bbc.co.uk/questions/bbc_online/website_changes/?src=interstitial Mon, 08 Oct 2012 08:53:52 GMT I live outside the UK. Why can't I watch the video on the homepage of the BBC website? http://faq.external.bbc.co.uk/questions/bbc_online/video/?src=interstitial Tue, 20 Sep 2011 10:58:19 GMT Can I reuse or reproduce images from BBC Online? http://faq.external.bbc.co.uk/questions/bbc_online/reuse_images/?src=interstitial Tue, 20 Sep 2011 08:53:58 GMT Where can I get help with problems I'm having with audio and video on the BBC News website? http://faq.external.bbc.co.uk/questions/bbc_online/audiovideo_problems/?src=interstitial Tue, 20 Sep 2011 10:57:45 GMT How can I set my preferred location for weather and local news? http://faq.external.bbc.co.uk/questions/bbc_online/homepage_set_local/?src=interstitial Wed, 30 Nov 2011 13:56:29 GMT Where can I get help with problems I’m having with audio and video on the BBC Sport website? http://faq.external.bbc.co.uk/questions/bbc_online/sport_help/?src=interstitial Tue, 20 Sep 2011 10:41:51 GMT Can I have permission to reproduce material from BBC News webpages? http://faq.external.bbc.co.uk/questions/bbc_online/newswebsite_material/?src=interstitial Tue, 20 Sep 2011 09:54:45 GMT Why can't I watch Family Guy or American Dad on BBC iPlayer? http://faq.external.bbc.co.uk/questions/bbc_online/family_guy_bbciplayer/?src=interstitial Thu, 17 May 2012 10:59:48 GMT How can I personalise/customise the new BBC homepage? http://faq.external.bbc.co.uk/questions/bbc_online/customise_new_homepage/?src=interstitial Wed, 30 Nov 2011 16:43:19 GMT Why am I experiencing issues downloading content onto BBC iPlayer Desktop? http://faq.external.bbc.co.uk/questions/bbc_online/desktop_iplayer_june2012/?src=interstitial Mon, 18 Jun 2012 11:08:22 GMT How do I turn off Parental Guidance Lock? http://faq.external.bbc.co.uk/questions/bbc_online/parental_guidance_turn_off/?src=interstitial Fri, 15 Mar 2013 09:44:14 GMT How do I report a mistake, broken link or technical fault on the BBC website? http://faq.external.bbc.co.uk/questions/bbc_online/report_fault/?src=interstitial Tue, 20 Sep 2011 10:59:03 GMT How do I check if cookies are enabled after I have reopened my browser? http://faq.external.bbc.co.uk/questions/bbc_online/cookies_enabled/?src=interstitial Mon, 13 May 2013 15:17:12 GMT What is BBC iPlayer Desktop? http://faq.external.bbc.co.uk/questions/bbc_online/Desktop_iPlayer/?src=interstitial Tue, 20 Sep 2011 08:52:37 GMT I've made a change on the bbc.co.uk homepage, but every time I come back to the page it's gone back to how it was before. How can I make sure my changes to settings are saved? http://faq.external.bbc.co.uk/questions/bbc_online/settings/?src=interstitial Thu, 22 Nov 2012 15:43:13 GMT Can I add a link to my personal or business website from a page on bbc.co.uk? http://faq.external.bbc.co.uk/questions/bbc_online/link_mysite/?src=interstitial Tue, 20 Sep 2011 09:04:17 GMT When I try to set my location on the bbc.co.uk homepage using a county, it's not recognised. Why? http://faq.external.bbc.co.uk/questions/bbc_online/county/?src=interstitial Tue, 20 Sep 2011 10:39:48 GMT How can I report a technical fault with BBC iPlayer? http://faq.external.bbc.co.uk/questions/bbc_online/iplayer_fault/?src=interstitial Tue, 20 Sep 2011 08:53:03 GMT Why doesn’t the new BBC homepage allow users to customise the page? http://faq.external.bbc.co.uk/questions/bbc_online/customise_homepage/?src=interstitial Wed, 30 Nov 2011 13:57:17 GMT I’ve seen a suspicious pop-up message on my computer whilst on bbc.co.uk. What should I do? http://faq.external.bbc.co.uk/questions/bbc_online/bbconline_popup/?src=interstitial Thu, 05 Jan 2012 17:21:45 GMT I'm having problems watching clips or live channel streams, what can I do? http://faq.external.bbc.co.uk/questions/bbc_online/live_streams/?src=interstitial Tue, 26 Feb 2013 14:52:58 GMT Can I add hyperlinks to BBC webpages on my website? http://faq.external.bbc.co.uk/questions/bbc_online/hyperlinks_to_bbc/?src=interstitial Tue, 20 Sep 2011 09:52:24 GMT