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"Red Button - Why are live broadcasts cut short?"

For technical reasons, there needs to be a gap of up to fifteen minutes between a live broadcast ending on a Red Button channel and another scheduled service starting. This gap allows us to check that the new service is ready and the correct content is in place. We also need to ensure that the links to the new service are available so that it is listed in the menu and appears on the screen when you press the appropriate button. Unfortunately, this sometimes means that we have to leave a live broadcast earlier than we would like to, and also that the screen is blank or displays a holding message for a short time.

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