Search our FAQs

Help areas

Further help

Provide feedback on this answer

"Why am I having problems with the Red Button service on Freeview?"

If you have been having problems accessing the Red Button service on Freeview you may need to re-tune your Freeview TV or box.

For more information on how to re-tune please visit the Digital UK website.

The BBC is not responsible for the content of external internet sites.

If this did not answer your question, please advise what information you would expect to be provided.

The above form should only be used to provide feedback related to the question and answer highlighted above. We are unable to respond to any feedback received through this form, however we do read all comments and use these to help improve the quality of the FAQs we publish. If you wish to comment on any other BBC related issue other than the content of this site, please do so via our webform.

bbc.co.uk navigation

BBC © 2013 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.