Search our FAQs

Help areas

Further help

Provide feedback on this answer

"Freeview - Picture Break Up"

There are a number of possible causes of picture break-up, pixelation or freezing. First, try restarting your digital box or TV, as there may be a glitch in the software. Simply unplug the box from the mains power supply for about 10 minutes and then plug it in again.

If this does not help, please use our reception problems tool to diagnose the problem and get advice on what to do.

If this did not answer your question, please advise what information you would expect to be provided.

The above form should only be used to provide feedback related to the question and answer highlighted above. We are unable to respond to any feedback received through this form, however we do read all comments and use these to help improve the quality of the FAQs we publish. If you wish to comment on any other BBC related issue other than the content of this site, please do so via our webform.

bbc.co.uk navigation

BBC © 2013 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.