BBC FAQs | BBC Online http://www.bbc.co.uk/faq/templates/bbcfaqs/seo/rssFeed?category=bbc_online Latest BBC FAQs en-GB Wed, 25 Nov 2009 07:56:33 GMT http://feedvalidator.org/docs/rss2.html I'm having problems signing in or registering using BBC ID on the BBC website - where can I get help with this? http://www.bbc.co.uk/faq/faqs/bbc_online/bbc_id_help/?src=interstitial Tue, 24 Nov 2009 15:14:06 GMT How do I turn off Parental Guidance Lock? http://www.bbc.co.uk/faq/faqs/bbc_online/parental_guidance_turn_off/?src=interstitial Mon, 05 Oct 2009 19:37:55 GMT How do I change my Parental Guidance Lock email address or password? http://www.bbc.co.uk/faq/faqs/bbc_online/change_email_password/?src=interstitial Mon, 05 Oct 2009 19:39:07 GMT What is Parental Guidance Lock? http://www.bbc.co.uk/faq/faqs/bbc_online/what_is_parental_guidance/?src=interstitial Mon, 05 Oct 2009 19:37:27 GMT How do I set up Parental Guidance Lock? http://www.bbc.co.uk/faq/faqs/bbc_online/parental_guidance_set_up/?src=interstitial Mon, 05 Oct 2009 19:38:38 GMT What are the terms and conditions for using the Parental Guidance Lock? http://www.bbc.co.uk/faq/faqs/bbc_online/parental_guidance_terms/?src=interstitial Mon, 05 Oct 2009 19:38:25 GMT How do I retrieve my password for Parental Guidance Lock? http://www.bbc.co.uk/faq/faqs/bbc_online/retrieve_password/?src=interstitial Mon, 05 Oct 2009 19:38:07 GMT What are Guidance labels? http://www.bbc.co.uk/faq/faqs/bbc_online/guidance_labels/?src=interstitial Mon, 05 Oct 2009 19:37:41 GMT I’ve seen commercial advertising on the BBC website – how do I provide feedback on this or get help with issues related to the advertising? http://www.bbc.co.uk/faq/faqs/bbc_online/adverts_general/?src=interstitial Fri, 19 Dec 2008 12:32:22 GMT How do I enable cookies? http://www.bbc.co.uk/faq/faqs/bbc_online/cookies/?src=interstitial Fri, 07 Nov 2008 17:08:14 GMT Where can I get help with problems I'm having with audio and video on the BBC News website? http://www.bbc.co.uk/faq/faqs/bbc_online/audiovideo_problems/?src=interstitial Mon, 27 Oct 2008 11:01:54 GMT I live outside the UK. Why can't I watch the video on the homepage of the BBC website? http://www.bbc.co.uk/faq/faqs/bbc_online/video/?src=interstitial Fri, 21 Nov 2008 17:19:35 GMT I've set my location on the BBC homepage using my postcode or town name, but it doesn't remember this and reverts to London. How can I make it remember? http://www.bbc.co.uk/faq/faqs/bbc_online/location/?src=interstitial Fri, 11 Sep 2009 16:03:59 GMT Why has my version of the BBC website changed? http://www.bbc.co.uk/faq/faqs/bbc_online/website_changes/?src=interstitial Mon, 20 Jul 2009 11:19:55 GMT I've made a change on the homepage of the BBC website, but every time I come back to the page it's gone back to how it was before. How can I make sure my changes to settings are saved? http://www.bbc.co.uk/faq/faqs/bbc_online/settings/?src=interstitial Fri, 11 Sep 2009 16:04:19 GMT I'm a UK licence fee payer currently overseas. How do I access BBC video and audio content? http://www.bbc.co.uk/faq/faqs/bbc_online/overseas/?src=interstitial Mon, 27 Oct 2008 10:58:54 GMT What is BBC iPlayer Desktop? http://www.bbc.co.uk/faq/faqs/bbc_online/Desktop_iPlayer/?src=interstitial Mon, 01 Jun 2009 12:20:47 GMT Where can I get help with problems I’m having with audio and video on the BBC Sport website? http://www.bbc.co.uk/faq/faqs/bbc_online/sport_help/?src=interstitial Fri, 24 Oct 2008 14:25:44 GMT Can I reuse or reproduce images from BBC Online? http://www.bbc.co.uk/faq/faqs/bbc_online/reuse_images/?src=interstitial Fri, 17 Apr 2009 09:47:23 GMT How do I change the homepage of the BBC website? http://www.bbc.co.uk/faq/faqs/bbc_online/homepage_change/?src=interstitial Fri, 19 Dec 2008 08:47:23 GMT On BBC iPlayer, what's 'Download for portable devices'? http://www.bbc.co.uk/faq/faqs/bbc_online/Download_iPlayer/?src=interstitial Mon, 01 Jun 2009 12:21:21 GMT I've tried to set my location on the homepage of the BBC website using my postcode or town name, but I'm told it isn't recognised. What do I do? http://www.bbc.co.uk/faq/faqs/bbc_online/postcode/?src=interstitial Fri, 11 Sep 2009 16:04:32 GMT I am a UK user located in the UK. Why am I seeing advertising on the BBC website? http://www.bbc.co.uk/faq/faqs/bbc_online/UK_adverts/?src=interstitial Tue, 03 Nov 2009 16:15:56 GMT How do I report a mistake, broken link or technical fault on the BBC website? http://www.bbc.co.uk/faq/faqs/bbc_online/report_fault/?src=interstitial Tue, 03 Feb 2009 17:19:50 GMT How can I report a technical fault with BBC iPlayer? http://www.bbc.co.uk/faq/faqs/bbc_online/iplayer_fault/?src=interstitial Fri, 20 Feb 2009 09:36:05 GMT How do I make the BBC website my homepage? http://www.bbc.co.uk/faq/faqs/bbc_online/make_homepage/?src=interstitial Fri, 21 Nov 2008 17:39:09 GMT Why is the Set Location feature not working in the Radio module for some South Eastern counties on the BBC Homepage? http://www.bbc.co.uk/faq/faqs/bbc_online/homepage_set_location/?src=interstitial Tue, 10 Nov 2009 11:18:49 GMT How do I change the settings on the homepage of the BBC website to make it easier to view? http://www.bbc.co.uk/faq/faqs/bbc_online/easyview/?src=interstitial Fri, 21 Nov 2008 17:20:59 GMT When I try to set my location on the homepage of the BBC website using a county, it's not recognised. Why? http://www.bbc.co.uk/faq/faqs/bbc_online/county/?src=interstitial Fri, 21 Nov 2008 17:38:44 GMT Why is the clock on the homepage of the BBC website showing the wrong time? http://www.bbc.co.uk/faq/faqs/bbc_online/clock/?src=interstitial Fri, 21 Nov 2008 17:19:53 GMT