Welcome to our Frequently Asked Questions (FAQ) site. Here you’ll find answers to questions that we're currently being asked about the BBC and its programmes and services.
The site is fully searchable - just type what you’re looking for in the ‘Ask a question’ box on the left hand side of this page, or browse all FAQ by selecting the relevant ‘Help Area’ and scrolling through the FAQ in each section.
We’re committed to keeping this site as up-to-date and as relevant as we can. To achieve this, we’ll be monitoring what you’re asking us on a daily basis, and will use this to add new FAQ or amend existing FAQ.
If you can’t find what you’re looking for, you’ll be given the option to contact us with your query. Unfortunately, we won’t be able to respond individually to all emails received, however we will read these and will use them to help inform and improve the content of the site.
This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.